Frequently Asked Questions

Please refer to our Insurance page to review a list of accepted insurance providers.

We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Yes, we always welcome new patients to our practice! Please see the list of insurances that we accept under the "Office Info-Insurances" Menu Tab. If you are new to the practice and need a well visit, please note that we need all prior records sent to our office before making your appointment. This gives our doctor adequate time to prepare prior to your appointment and that means less wait time. It also allows for us to give an appropriate amount of time for the appointment in case there are additional issues to discuss and make sure that the last well visit has been at least one year prior for insurance purposes. If the entire chart is unavailable in time, we ask that you please have your prior doctors office fax the vaccine records and last well summary to our office in the meantime. Thank you and welcome aboard!

 

If you’re ever in doubt about whether you need a sick visit, call our office. The friendly staff asks a few questions to determine the severity of  symptoms, and then help you decide if you need to come into the office.

You can schedule same-day sick visits any time the office is open, which includes Monday, Wednesday from 8 AM - 4 PM ,Friday 8 AM-12 PM,Tuesday and Thursday from 1 PM - 7 AM, and every 2nd and 4th Saturday from 8:30 AM - 12 PM. 

Our office is open Monday, Wednesday, from 8 AM - 4 PM, Friday 8 AM-12 PMTuesday and Thursday from 1 PM - 7 PM, and every second and fourth Saturday per month from 8:30 AM - 12 PM. Please call the office if you have any questions.

To make an appointment please call our office. To ensure the best use of time, for both our physician and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us preferably 24 hours before the appointment, so we can offer that time to someone else. Depending on the circumstances of the situation, a $25 dollar cancellation fee will apply.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled during office hours only.

You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the physician. Normal values are reviewed and addressed by the physician.